Rating
4.2/5 (based on Google user reviews)
Interesting Sites Nearby
User Reviews
Helen Fergie-McGowan (2 years ago)
Nice location. Food was good too. The receptionist was very abrasive, made me feel like I was an inconvenience. The room smelt very damp and the attention to cleanliness in the bathroom was poor. There was scum around the taps in the sink and shower.
Nice location. Food was good too. The receptionist was very abrasive, made me feel like I was an inconvenience. The room smelt very damp and the attention to cleanliness in the bathroom was poor. There was scum around the taps in the sink and shower.
Lorna Jones (2 years ago)
3* hotel with 5* service. Yes the rooms are a bit tired but beds are super comfy, water- bath and shower- was hot and you have everything you need- toiletries, fluffy towels, biscuits etc. Location is stunning. Lovely views and a couple of minutes walk from town. Hotel has bags of history attached- obviously the castle is a high point and the hotel is the oldest in Wales. Our evening meal was outstanding- far exceeded our expectations for a 3* hotel. Same with breakfast. But what makes this place is the staff. They can’t do enough for you and are so friendly. Mackenzie on reception went above and beyond for us. Will definitely be back.
3* hotel with 5* service. Yes the rooms are a bit tired but beds are super comfy, water- bath and shower- was hot and you have everything you need- toiletries, fluffy towels, biscuits etc. Location is stunning. Lovely views and a couple of minutes walk from town. Hotel has bags of history attached- obviously the castle is a high point and the hotel is the oldest in Wales. Our evening meal was outstanding- far exceeded our expectations for a 3* hotel. Same with breakfast. But what makes this place is the staff. They can’t do enough for you and are so friendly. Mackenzie on reception went above and beyond for us. Will definitely be back.
Qwestern Velts (2 years ago)
It's a nice hotel built into a castle. Falling apart in places the staff have been saying they are due a refit but it keeps being pushed back. To be honest I love brecon and all its sites and history and nature. Food is OK not amazing and the staff are very helpful just sometimes you have to look for them. I'd stay here again but I hope it gets fixed up soon.
It's a nice hotel built into a castle. Falling apart in places the staff have been saying they are due a refit but it keeps being pushed back. To be honest I love brecon and all its sites and history and nature. Food is OK not amazing and the staff are very helpful just sometimes you have to look for them. I'd stay here again but I hope it gets fixed up soon.
Megan L (2 years ago)
The room was cosy, but very hot and the thermostat had a note saying to not fiddle with it. Tried turning the radiator down, but overall, quite hot in the room which led to poor sleep. We only stayed a couple of nights so it wasn't overly bothersome. Not very sound proof. We could hear everything the couple above us was up to. Some reason, housekeeping didn't come and replenish our teas or give us fresh towels. Housekeeping didn't come at all, but perhaps this was because we were having a short stay? Food was okay. Eggs were under cooked on our last day and I was vomiting later that day. Staff were wonderful and helpful. The views were lovely as was the location general.
The room was cosy, but very hot and the thermostat had a note saying to not fiddle with it. Tried turning the radiator down, but overall, quite hot in the room which led to poor sleep. We only stayed a couple of nights so it wasn't overly bothersome. Not very sound proof. We could hear everything the couple above us was up to. Some reason, housekeeping didn't come and replenish our teas or give us fresh towels. Housekeeping didn't come at all, but perhaps this was because we were having a short stay? Food was okay. Eggs were under cooked on our last day and I was vomiting later that day. Staff were wonderful and helpful. The views were lovely as was the location general.
Nic Lovelock (2 years ago)
Good place, good service, decent rooms (although I haven't stayed in a few years) and top location just removed from the main drag. Would say, maybe it was a day where I was feeling the general tear of the purse strings, but would say the drinks are a little on the pricey side but would still recommend to a friend. Thanks for the service and hospitality and look forward to visiting again.
Good place, good service, decent rooms (although I haven't stayed in a few years) and top location just removed from the main drag. Would say, maybe it was a day where I was feeling the general tear of the purse strings, but would say the drinks are a little on the pricey side but would still recommend to a friend. Thanks for the service and hospitality and look forward to visiting again.
