Rating
4/5 (based on Google user reviews)
User Reviews
Dan M (20 months ago)
Had a brilliant and memorable time staying at the castle for a weekend. Despite the grandeur of the castle, the feel is very unpretentious. We were advised by the staff to explore, which was made better by the fact you don't feel like you're being watched at all times by staff. It was incredible being able to wander around somewhere with such depth of history. The bar man gave us a leaflet to learn more about the castle and really made us appreciate how special it was that we were staying there. Having dinner on site and the spa booked made for a relaxing time, and gave just enough time to explore the surrounding village which has some unique features to discover. Perhaps the best hotel experience we've ever had.
Had a brilliant and memorable time staying at the castle for a weekend. Despite the grandeur of the castle, the feel is very unpretentious. We were advised by the staff to explore, which was made better by the fact you don't feel like you're being watched at all times by staff. It was incredible being able to wander around somewhere with such depth of history. The bar man gave us a leaflet to learn more about the castle and really made us appreciate how special it was that we were staying there. Having dinner on site and the spa booked made for a relaxing time, and gave just enough time to explore the surrounding village which has some unique features to discover. Perhaps the best hotel experience we've ever had.
Eddy Parsons (21 months ago)
This was a spa gift with a afternoon tea. The soap was excellent, friendly atmosphere with lovely staff. But I dud not rate the restaurant or the staff. We had to wait a while before the staff noted we wanted to enter. Whilst the food was great, I was only offered one small cup of coffee, to go with the finger sandwiches, scone and cakes. I feel that the Waitress should have come and asked if we were OK, and asked if we wanted anything else. Where I would have requested another drink, as I feel the afternoon tea could have done with another drink. I felt very ill at ease in the restaurant. I would return again for the spa, but avoid the restaurant.
This was a spa gift with a afternoon tea. The soap was excellent, friendly atmosphere with lovely staff. But I dud not rate the restaurant or the staff. We had to wait a while before the staff noted we wanted to enter. Whilst the food was great, I was only offered one small cup of coffee, to go with the finger sandwiches, scone and cakes. I feel that the Waitress should have come and asked if we were OK, and asked if we wanted anything else. Where I would have requested another drink, as I feel the afternoon tea could have done with another drink. I felt very ill at ease in the restaurant. I would return again for the spa, but avoid the restaurant.
Paul Yates (2 years ago)
Ruthin Castle is a beautiful place in a lovely setting. The staff where very pleasant and helpful, We ate there as there where 19 of us. A good meal to a good standard was the general consensus. Also a pleasant surprise that the drinks where not extortionate like you find in other establishments. The rooms where unfortunately scruffy and dated. But with that they where clean to decent standard. Overall a pleasant experience and nothing a deep clean and a lick of paint wouldn’t fix. Thanks to the staff for looking after us.?
Ruthin Castle is a beautiful place in a lovely setting. The staff where very pleasant and helpful, We ate there as there where 19 of us. A good meal to a good standard was the general consensus. Also a pleasant surprise that the drinks where not extortionate like you find in other establishments. The rooms where unfortunately scruffy and dated. But with that they where clean to decent standard. Overall a pleasant experience and nothing a deep clean and a lick of paint wouldn’t fix. Thanks to the staff for looking after us.?
Fiona Walker (2 years ago)
Visited the spa last night with a friend for her birthday. What a beautiful location , we arrived early & enjoyed a stroll around the castle grounds . The Spa was amazing, loved the decor & the staff couldn't have been nicer , they made us feel so welcome. We enjoyed the sauna & steam room then we had booked in for the hot mud room. It was so much fun applying the mud & the steam was so relaxing then we finished off with a hour in the woodland hot tub with a glass of fizz. The moon was out & the fairy lights looked magical. Feel like a new woman today. Had to leave a review as we will definitely be back!
Visited the spa last night with a friend for her birthday. What a beautiful location , we arrived early & enjoyed a stroll around the castle grounds . The Spa was amazing, loved the decor & the staff couldn't have been nicer , they made us feel so welcome. We enjoyed the sauna & steam room then we had booked in for the hot mud room. It was so much fun applying the mud & the steam was so relaxing then we finished off with a hour in the woodland hot tub with a glass of fizz. The moon was out & the fairy lights looked magical. Feel like a new woman today. Had to leave a review as we will definitely be back!
Dorota Biedron (2 years ago)
It might not be for everyone, but it's my liking—a fantastic place, with a beautiful garden. Rooms are fine. Big, clean. If you fancy walking/hike...lots around. Staff was incredibly nice. I only had lunch at the hotel; it was lovely. There are a couple of excellent pubs in the town if you fancy a change of scenery ?
It might not be for everyone, but it's my liking—a fantastic place, with a beautiful garden. Rooms are fine. Big, clean. If you fancy walking/hike...lots around. Staff was incredibly nice. I only had lunch at the hotel; it was lovely. There are a couple of excellent pubs in the town if you fancy a change of scenery ?
