Rating
4.3/5 (based on Google user reviews)
User Reviews
tigran avetisyan (5 months ago)
Beware of this property. Chateau De Jallanges refused to honor our prepaid reservation and the rates they offered! Terrible customer service! We booked this hotel through Expedia, and a couple of weeks later received an email from Chateau De Jallanges stating that they will not honor our reservation because their prices should be higher. Expedia agents tried to resolve this with the property but the hotel would not respond to our emails. Then refused to solve the issue. We ended up cancelling.
Beware of this property. Chateau De Jallanges refused to honor our prepaid reservation and the rates they offered! Terrible customer service! We booked this hotel through Expedia, and a couple of weeks later received an email from Chateau De Jallanges stating that they will not honor our reservation because their prices should be higher. Expedia agents tried to resolve this with the property but the hotel would not respond to our emails. Then refused to solve the issue. We ended up cancelling.
Terry Miller (7 months ago)
If you are looking for a great experience in the Loire, staying in a 15th century castle is definitely authentic. Ambre (Amber in english) was our amazing hostess for our stay and for the Escape game set up in an old building on the property. Rooms were clean and breakfast table was full of cheeses, meats and breads that were delicious . We had the pleasure to be one of the first to try out the game and we had a blast. The spa is in a cave below an adjacent building and is worth the price of admission, just wish we had more than just an hour to enjoy it…all in all, we will definitely be back!
If you are looking for a great experience in the Loire, staying in a 15th century castle is definitely authentic. Ambre (Amber in english) was our amazing hostess for our stay and for the Escape game set up in an old building on the property. Rooms were clean and breakfast table was full of cheeses, meats and breads that were delicious . We had the pleasure to be one of the first to try out the game and we had a blast. The spa is in a cave below an adjacent building and is worth the price of admission, just wish we had more than just an hour to enjoy it…all in all, we will definitely be back!
Linda White (9 months ago)
Stephan is a wonderful host! The chateau is stunning with beautiful gardens. Very considerate and responsive of our needs. The spa is amazing. Beautiful photo ops all over. Highly recommend.
Stephan is a wonderful host! The chateau is stunning with beautiful gardens. Very considerate and responsive of our needs. The spa is amazing. Beautiful photo ops all over. Highly recommend.
Charlee Moss (11 months ago)
Went there for work, and I have to admit this is not the type of place I would usually rent on my behalf. Although : It is a very nice place for events, weddings and more. Nevertheless I did not appreciate the room, could have been cleaner, lot of flies and bugs.. the bed was good, the furniture needs refreshment (the bathroom / tub/ taps).
Went there for work, and I have to admit this is not the type of place I would usually rent on my behalf. Although : It is a very nice place for events, weddings and more. Nevertheless I did not appreciate the room, could have been cleaner, lot of flies and bugs.. the bed was good, the furniture needs refreshment (the bathroom / tub/ taps).
A M (2 years ago)
Booked to stay here for a week. The ad showed gorgeous accommodation, lawn and facilities. The reality was completely different. A back of property extension, the ‘lawn’ was the driveway and the facilities shown in the ad were ‘not available’ to us. It’s also a venue open to the public so it’s not a suitable location for a holiday rental. Such misleading advertising well be referring to legal to recover costs of rental and lost time.
Booked to stay here for a week. The ad showed gorgeous accommodation, lawn and facilities. The reality was completely different. A back of property extension, the ‘lawn’ was the driveway and the facilities shown in the ad were ‘not available’ to us. It’s also a venue open to the public so it’s not a suitable location for a holiday rental. Such misleading advertising well be referring to legal to recover costs of rental and lost time.
