P M (5 months ago)
Booked this hotel for the experience of a medieval castle, which we had. However, please be aware that:
- there is no wifi that reaches beyond the common area. Undoubtedly, that is difficult in an old, heritage building. However, they claim there is wifi but there are no boosters in the room and limited local coverage. It should be disclosed that wifi is limited, as that is perfectly fine if known upfront;
- though it is late September and hot, the pool is not available for use and no reason will given, thereby devastating an 8yr old.
- Breakfast in the restaurant is at 9AM. If you wish to have breakfast earlier, you need to organise it the night before. This will not be explained to you at check in. Instead, you will be told breakfast starts at 7.30 and then discover the truth while hungry and tired.
Many of the staff are extremely kind and helpful (including providing wonderful coffee and breakfast before 9AM, despite the fact we had not booked). The receptionist we met on our first day was rude and incompetent. We observed other guests who were equally confused, so I assume they encountered the same individual.
Otherwise, special building and lovely surrounds
Laura Franklin (5 months ago)
I have stayed here 5 times, as a half way stop between Portugal and the port at Santander. It is a fantastic spot, truly a special place to have the privilege of visiting. The pool is really lovely and the grounds stunning. The rates are reasonable for a castle stay. The beds are super comfortable. Staying here is the part of journey that I look forward to the most, and always a treat.
Sébastien Ltze (5 months ago)
Castillo del Buen Amor is an absolute gem! Staying in this beautifully preserved medieval castle feels like stepping back in time, yet with all the modern comforts you could wish for (except for the Wi-Fi, which didn’t work—but honestly, that just added to the charm!). The grounds are stunning, with serene gardens and breathtaking views of the surrounding countryside. Be sure to visit the labyrinth, where you can meet two adorable donkeys!
Lucy Nothing (7 months ago)
It was the perfect stay! I knew I wanted to indulge my young boys and take them to a castle in my home country, but there were so many options... I could not have chosen better! Honestly, if the location doesn't matter to you and what you are looking for is that "magical experience of staying at a castle", this is it. It is still quite close to the beautiful city of Salamanca, so the location is not too bad at all, but you do need a car and breakfast included, you can see that in the map. However, once you arrive, you just don't want to leave the grounds. It is the perfect place to relax by yourself, with a partner, maybe a romantic getaway, or with the whole family. We had two standard rooms that were great and a very special one at the bottom of a corner tower. It had a full bathroom, a living area where they put the extra bed, and these crazy old stairs going down under the tower where the ceiling was a dome made of brick maybe 700yrs old. It was incredible. It is well worth the splurge! My kids were in absolute heaven. (The little one said he was scared at night, that's how cool it was!!) They loved it. The pool was perfect, well maintained like everything else, their is a lifeguard 11am to 8pm while it is open, and it has a few lounge chairs and tables with regular chairs around. They have towels for you. You can walk everywhere around the castle and it is full of beautiful details, everything is stunning, clean and elegant. There are a couple of living areas that I just wanted to sit in and spend an hour just looking around. The staff is super friendly, super helpful, but it was grossly understaffed... it took a good while to get a drink at the pool and I simply had to go back to the reception area to ask for ice because none would come to the bar even though I kept ringing the bell. The dinner was excellent. You have many areas to choose from and they set the table for you in any nook. It was great food, traditional but elevated, my kids had fresh pasta with boar ragu and felt like real royalty in the middle ages!! The service was slow but it was stressful to see the 3 waiters/waitresses literally running everywhere doing everything. They were literally out of breath, up the stairs, down the stairs, to the pool, to the tower, to the kitchen.... I just hope they get more people, that's all. They were still the nicest people and they don't try to be extra sugary because they don't work for tips like in other countries. It is just good professionals. There is a winery on site and plenty of room to walk around, it is especially pretty at night.
Mehry Kioumarsi (7 months ago)
100% recommended. I absolutely love this place, I have visited several times and even celebrated my wedding here!! Food is amazing and the place has a unique charm like no other! The staff is lovely and attentive, every corner is pristine clean and the rooms are wonderful with super comfy beds. Also they make their own wine and it’s worth a purchase!